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Frequently Asked Questions

What is the price of CoSchedule?

The CoSchedule WordPress plugin is free, but you will need to purchase a subscription to connect to the CoSchedule service.

Click to view current CoSchedule pricing.

Can I bulk upload social messages into CoSchedule?

Currently, there is no way to bulk upload social messages onto CoSchedule's calendar.

Do you have special pricing for non-profits?

We do not offer non-profit pricing. We do have a Referral and Review Program to make CoSchedule more affordable for you.

Should I have my IT department install the plugin?

The true owner of the blog should install the CoSchedule plugin and connect the blog if possible. Whoever initially installs and connects the blog will be the "owner" of the blog. The owner of the blog is the only one who can access and manage billing and payment. (Read here) If you are the owner of the blog but need your IT department to handle the installation, consider having them use your WordPress account or email address to sign up for CoSchedule.

I'm currently in a trial, but I would like more time to try out CoSchedule. Can I extend my trial?

Of course you can! We want to make sure that you get to try out CoSchedule before you buy it so you know that it is the right tool for you. If you ever want to extend your trial, contact our support team and we can set that up for you.

Can I use CoSchedule with WordPress.com, SquareSpace, or Shopify?

CoSchedule only integrates with self-hosted WordPress.org blogs. Working with non-WordPress.org URLs inside of CoSchedule is still very easy! To learn more, check out this help doc!

 

Can I use CoSchedule with multiple blogs?

You can use CoSchedule with as many blogs as you like. Our pricing structure is on a per blog/calendar basis.

Does CoSchedule work with WordPress multisite?

Yes. You can use your CoSchedule plugin with WordPress multisite. Each multisite blog is considered a separate blog in CoSchedule, and will have its own calendar.

Can clients / team members see the other blogs I have in my CoSchedule account?

CoSchedule uses permissions and invitations to keep team members restricted only to the blogs they have been invited to. You can use one CoSchedule account for your work and personal blogs, and they will not interfere with each other. 

What kind of support do you offer?

Our guaranteed support hours are Monday - Friday (except US holidays), 9 am - 5 pm CST. You can contact us through the app. Or, you can follow us on Twitter for updates on service status and holiday support hours, and other important information.

Do you keep my WordPress login and password information?

When onboarding, you will be asked to connect your WordPress blog in order for CoSchedule to work properly. We do not store or share your WordPress password and login information at any point.

Where is my data stored?

All WordPress content remains in WordPress. CoSchedule will update your WordPress data as you direct it, but the data will remain there. Other data, such as team collaboration and tasks, is stored on our secure CoSchedule servers. It will not be sent to, nor affect your WordPress installation.

Can I schedule recurring social media posts?

Yes, you can schedule recurring social media posts with CoSchedule's ReQueue! To learn more about ReQueue, check out our ReQueue page.

Does CoSchedule integrate with MailChimp?

CoSchedule does not currently integrate with MailChimp, but integrating with an Email Management System is definitely on our radar for 2017!

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