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Instagram Frequently Asked Questions

What plans is this available for?
Instagram is available for all CoSchedule calendar plans.
 
How many Instagram profiles can I connect?
You can connect as many Instagram profiles as long as you are under the social profile limits for your current subscription.
 
I'm trying to connect additional Instagram profiles but nothing is happening.
To connect multiple Instagram profiles, log into that Instagram profile first at Instagram.com, then connect the Instagram profile in your calendar's Settings > Social Profiles page.
 
What types of posts can I schedule?
You can schedule both Image and Video posts to Instagram in CoSchedule. Instagram posts can be scheduled in Social Campaigns and Social Templates and can be scheduled as a single message on the calendar. You can also use the CoSchedule Chrome Extension to scheduled an Instagram post. 
 
What is the recommended image size?
You should upload square images that are at least 1080px wide. If the image is not an exact square, you can crop it in the Instagram app before publish. 
 
How long can my videos be?
Instagram videos need to be at least 3 seconds and can’t be longer than 60 seconds. You can upload longer videos through CoSchedule, but they will have to be cropped once sent to Instagram.
 
Recommended Video Specifications
  • Size: maximum width 1080 pixels
  • Frame Rate: 29.97 frames per second
  • Codec: H.264 codec / MP4
  • Bitrate: at least 3,500 kbps 
  • Audio: AAC audio codec at 44.1 kHz mono
 
Why can’t I publish directly to Instagram from CoSchedule?
The Instagram API has limitations which prevent any third-party application to publish content directly to Instagram. CoSchedule is using its mobile app to send reminders and allow you to publish through the Instagram mobile app.
 
Is the CoSchedule mobile app required?
Yes, the CoSchedule mobile app is required to publish Instagram posts in CoSchedule. It is available in both the Apple App Store and Google Play store for phones and tablets. 
 
What devices can I install the mobile app?
For iOS, the CoSchedule mobile app is available for any phones and tablets that have iOS 9 and higher.
For Android, the CoSchedule mobile app is available for any phones and tablets with Android 6.0 (Marshmallow) and higher. We do not have an app for any Kindle Fire devices or Windows phones and tablets.
 
What happens at the time of publish?
When your Instagram post is ready to publish, CoSchedule will send a notification with your post details to your mobile device. You can review the message and with a few clicks, post to the Instagram using the Instagram mobile app.
 
What if I don’t get the notification?
The message is still available on your mobile queue. Load the CoSchedule mobile app and you can post from there to the Instagram app.
After 30 minutes, the message will move to your Missed Queue in the CoSchedule mobile app, where you can post or reschedule it. 
 
Can I turn off notifications?
Yes, you can turn off mobile notification for the CoSchedule mobile app. Swipe from the left side of the screen and you can slide notification off. Keep in mind that you may miss Instagram messages if notification is turned off. 
 
How do I reschedule a missed message?
You can reschedule a missed message by going to your CoSchedule calendar and editing the message and choosing a new date/time or you can click the message in your Missed Queue in the CoSchedule mobile app and choose a new date/time to post.
 
Does it work with ReQueue? 
Instagram posts can be added to ReQueue and will show up on your CoSchedule calendar just like other ReQueue messages. When it is time to publish the Instagram ReQueued message, you will get a notification on your mobile app, just like a manually scheduled message and you can post using the Instagram mobile app. 
 
Are social stats available for Instagram?
Not at this time, but we are looking into possibly adding it in the future. 
 

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