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New Team Member FAQ

Welcome to CoSchedule!

 

So What is CoSchedule?

CoSchedule is an easy drag-and-drop content marketing calendar that allows you to plan, create, and promote your content all in one place. It saves you time and helps you grow your audience through smart marketing plans and efficient team collaboration. 


1. Learn Your New Calendar

The first thing to learn about your new CoSchedule calendar is the basic features that show up on your calendar view.

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1. Dashboard. View how many notifications and tasks are currently available on your account. To manage your notifications and tasks, go to the Dashboard

2. Filter Content. Filter any content on your calendar using CoSchedule's filtering.

3. Date Navigation. Navigate through your calendar. Choose specific date frames chosen through your Calendar Settings or specific months.

4. Calendar Search. Search for any content inside of your calendar. Find old or specific content with advanced search.

5. Create ContentCreate content or social messages on your calendar. Know a specific date you want to schedule your content? Hover over that date and the will appear to schedule any of your content

6. Calendar NavigationNavigate to your Calendar's Analytics, Settings, and ReQueue pages.

7. Unscheduled ContentCoSchedule is all about scheduling your content. Do not have a day set for a specific piece of content you are working on? Move it to the Unscheduled Content box to save for later. (Also good for collecting ideas.)

8. Need Help? The help center gets you to our extensive knowledge base or in touch with one of our awesome support members. Don't hesitate to contact us. We want to make sure that you are successful with CoSchedule! Also, click the Gear icon next to Help to reach your Account Settings.


2. Contribute to Content

Content is where everything happens. Here you are able to work on content, projects, or social campaigns with your teammates. To begin, choose a piece of content. Manage all marketing projects inside the same calendar. If no one on your team has added any content, schedule your first content

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3. Add or Complete Tasks

Click on the New Task field to open the dialogue. Enter the text for your task. Click Schedule or Assign to assign any team member or scheduled task time.

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The due date will be relative, meaning that you can select a date based on the publishing of the post (e.g. one day before, a week before, etc.). If content's scheduled date is moved on the calendar, the task due date will automatically adjust. However, you can also select a custom date, which is a hard date. That means that the date never changes any matter how the post is moved on the calendar. 

Build a constant workflow with task templates to apply to your blog posts to save time and streamline your workflow.

Team members will be notified of tasks.

Team members are only notified of a task if it is assigned to them. Task notifications will be sent to the team member's email and will show up in their Dashboard.


4. Start a Conversation

Comments inside of Content help you communicate and share files with team members. To add a comment to content, go to a piece of content and click the comment section on the right side.

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Click into the comment field, type a comment, and click the Add Comment button. To attach any file, click CoSchedule_-_CoSchedule.png. After adding a comment, anyone that is contributing to content will receive a notification inside of CoSchedule. To delete or edit any comment, hover over the comment and click the Pencil or "X."

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5. Manage Your Workflow with the Dashboard

The Dashboard will be your control room to help you manage all of your tasks and notifications.

The Notifications area of the Dashboard is where you will see unseen comments, tasks, and other activity on posts that you are contributing to. A click on an item will open the content and allow you to add comments or edit as needed. To clear all notifications, click Mark All As Viewed.

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The My Tasks area shows your current tasks, organized according to their due date. You can mark a task as completed here, or on the post. You can click on the post title to open it on the calendar to further make adjustments if necessary. All task activity, whether marked as completed here or on the calendar, is synced.


New Team Member Frequently Asked Questions

How do I add my profile image inside of CoSchedule?

Your CoSchedule account's profile image is connected to your Gravatar profile. To learn how to add a profile image, check out this article on how to create a profile image.

Why am I not able to see any content?

If you are not able to see any content on your calendar, check with an admin on your team to see what your team role is on your CoSchedule calendar. Users, Admins, and Owners are able to see everything on the calendar but Guests will have to be added as a contributor to view or edit content. 

We've made tasks but I'm not seeing any show up on my calendar? Why is that?

Tasks connected to content will only show up on the calendar if it is assigned to a specific time. Tasks that are assigned to a specific team member will only show up for that specific user. Tasks that aren't assigned a time or user will only show up within the content. For more information, check out this article on tasks.

How do I send a comment to a specific user?

You cannot mention specific users in comments, but if you add a user as a contributor to a piece of content, they will receive an email notification every time someone makes a comment inside of the content.

I'm receiving too many emails. How do I manage my email settings? 

To manage your email settings for your CoSchedule account, go to the Account Settings. Here you will have the ability to enable or disable each email notification setting for each of your calendars. 

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Got any other questions? Contact our Support team!

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