- Enable ReQueue
- What are ReQueue Groups?
- Work with Placeholder Groups
- Work with Intelligent Groups
- Empty ReQueue Gaps
- Manage ReQueue Settings and Groups
To get started with ReQueue you need to enable it in your calendar. The easiest way to do this is to click on the ReQueue option found in the left side panel.
If you do not have access to ReQueue simply follow the step above and instead of enabling ReQueue you will be prompted to add this feature to your plan.
ReQueue Groups allow you to categorize different types of messages you want automated. Each Group’s settings can be tailored to best fit the social scheduling needs of the messages in that Group. You must populate your ReQueue Groups with messages to start the automation process. If you do not have enough messages in a Group to fill in your ReQueue schedule you will see empty Gaps on your calendar that you can easily fill in. To help you get started you will see two default groups automatically created for you after you have enabled ReQueue. You will have a Intelligent Group named ‘Evergreen Content’ and a Placeholder Group named ‘Motivational Monday.’
You can start to populate the default Groups or edit them at any time. You can also create new Groups. To create a new ReQueue Group, select.
Placeholder Groups allow you to manually select the date, time, and frequency for messages that will be sent in this type of group. For example, have a social message be sent every Monday at 10:00 a.m.
Intelligent Groups will intelligently fill in the gaps in your social schedule with messages from this type of group according to your Intelligent Group Settings.
How does Intelligent Groups find the gaps?
ReQueue will look at the limits that are set inside the Intelligent Group Settings. It will then look at how many messages you have manually scheduled and fill in the gaps with social messages added to your ReQueue groups. Finally, ReQueue will consider any limits you have set inside your Intelligent ReQueue Groups.
Once you have enabled ReQueue you may start to see empty ReQueue Gaps on your calendar. These are spots on your calendar where ReQueue would like to schedule a message, according to your ReQueue settings, but you do not have enough social messages in your ReQueue Groups to allow for this.
You can click on the in an empty Gap on your calendar to fill in the message. Gaps will show up on your calendar according to how your Intelligent Group Settings are set up and also the schedule you set up for messages in any Placeholder Group. These Gaps are a great indications of where you could expand your social scheduling and get even more milage out of ReQueue! Fill in those Gaps directly on your calendar or by adding more messages to your ReQueue Groups.
If you feel there are too many empty Gaps on your calendar we recommend you first try adjusting your Intelligent Group Settings. Even if you do not have any Intelligent Groups set up or sending, it is the Intelligent Group Settings that will tell ReQueue were a Gap is on your calendar. In particularly, the Configure Your Sending Goals settings correlate closely with the number of Gaps on your calendar. These Gaps will remain on your calendar unless you adjust your settings or fill in the Gaps.
You can choose to hide or show the ReQueue Activity on your calendar, including the empty Gaps, by adjusting your Calendar Display Settings. You can also make using this view in the future easier but creating it as a Saved Calendar View.